Shipping policy

Shipping & Delivery Policy – Marvales

Thank you for shopping with Marvales. We are committed to providing clear, reliable, and transparent shipping information to ensure a smooth shopping experience for every customer.

This policy applies to all orders shipped within the United States.

Order Processing Time

  • Orders are processed within 1–2 business days.
  • Processing days: Monday to Friday.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Order Cut-Off Time

  • Daily Cut-Off Time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York).
  • Orders placed before the cut-off time may be processed on the same business day.
  • Orders placed after the cut-off time will be processed on the following business day.

Shipping Method & Transit Time

  • Shipping Method: Standard US Shipping.
  • Estimated Transit Time: 5–7 business days (Monday to Friday).

Total Estimated Delivery Time

  • Processing Time: 1–2 business days.
  • Transit Time: 5–7 business days.
  • Estimated Total Delivery Time: 6–9 business days (Monday to Friday).

Please note that delivery times are estimates only and may vary due to carrier delays, weather conditions, high shipping volumes, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on all orders.
  • No minimum purchase is required.

Delivery Address

Orders will be shipped to the delivery address provided during checkout.

Please make sure your shipping information is complete and accurate before placing your order.

Marvales is not responsible for shipping delays or failed deliveries resulting from incorrect or incomplete shipping addresses provided by the customer.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at support@marvales.store.

Once an order has been processed or dispatched, we may not be able to make changes or cancel the order.

Order Tracking

  • A shipping confirmation email with tracking information will be sent once your order has been shipped.
  • Tracking details are typically available within 24–48 hours after your order has been dispatched.

Lost or Delayed Orders

If your order is delayed or appears to be lost during transit, please contact us at support@marvales.store.

Our team will work with the shipping carrier to investigate the issue and assist you in resolving it as quickly as possible.

Customer Support

For any inquiries or assistance:

Address: 481 E 18th St, Brooklyn, New York 11226, United States

Phone: +1 438 798-5663

Email: support@marvales.store

Our support team is ready to help you with any questions to ensure a smooth and stress-free shopping experience.